Transforming Products with Research-Driven Design
Case Studies
Focusing on processes and outcomes. From a diverse selection of industries, ranging from high risk B2B construction projects to B2C native mobile apps for the hospitality sector.
Cutting service waiting times by up to an hour per table for hospitality customers
Reducing friction for guests and speeding up service, by redesigning Peppers key digital order/payment product. Allowing guests to order ahead and skip the line, or split the bill by scanning a QR code, with no need to wait for a server.
Providing high risk industry managers with real time location visibility
There was no way for managers to know if briefings took place in the canteen, or at the point of work (where they need to be). This solution determines where the briefing actually takes place, allowing users to set their location via what3words, or checking in, or creating an area via the app.
Read the M3 testimonial here for more info on how the platform helps roadworks projects across the UK - my case study on this feature is coming soon
Cutting service waiting times by up to an hour per table for customers in the hospitality sector
Reducing friction for guests and speeding up service, by redesigning Peppers key digital order/payment product. Allowing guests to order ahead and skip the line, or split the bill by scanning a QR code, with no need to wait for a server. All seamlessly integrated with client loyalty programs.
Decreasing the time searching for permits by 30% for construction teams
Now around 400 high risk teams, working within some of the UK's biggest construction firms are saving an average of up to a whopping 3 hours per each (per user). By using low effort, evidence driven design solutions that deliver high impact
